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Customer Experience Trends to Transform your Business

A positive customer experience is the hallmark of any successful business. A positive customer experience not only results in building your repeat customer base, but also serves to grow your...

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New and Exciting Trends in Restaurant Tech

The hospitality and food service industry has seen steady growth in recent years, thanks in large part to the increasing sophistication of restaurant technology. Both large restaurant chains and...

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How Infrastructure Management Helps Your Business

Our growing reliance on technology has created unique challenges for many businesses today who may lack the appropriate resources, manpower or time to keep up with technological advances, new...

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4 Easy Ways to Improve Customer Experience

Competition at the retail and restaurant level has never been fiercer.  With the growing number of players on the field and online businesses now also sharing the same space, companies need to not...

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How to Use Public Wi-Fi Safely

The internet is used daily by almost everyone in the industrialized world, in both their work and personal lives. Wi-Fi has made it even easier to access information online, do business and even...

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Creating the Perfect Customer Profile

There are tremendous benefits to be reaped by creating holistic 360-degree customer profiles. For starters, they offer a complete and consolidated view of the customer’s relationship with your...

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Deploying a Winning WLAN

Have you ever heard this contradictory saying? “No battle plan survives contact with the enemy.” Plans – and especially the exercise of planning – helps people determine what to do and when to do...

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How managed Wi-Fi improves operations and productivity in restaurants

Much has been written about the benefits of managed Wi-Fi solutions for restaurant guests and patrons, and about the ability to generate contextual marketing to support omni channel strategies....

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Increase Data Capture With Social Media

Whether you spend your professional life operating a range of thriving restaurants or work hard to provide your hotel guests with their ideal stay, Wi-Fi plays a significant role in your overall...

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Connecting with the connected generation

Seemingly everywhere you go, people are using their smartphones to connect to the online world. They may be reading up on the latest news, messaging with loved ones, or browsing their favorite...

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Making the Most of Your APs

Wi-Fi networks are absolutely everywhere, so it may seem as though the technology behind it ought to be child’s play. Indeed, parts of it are relatively straightforward. Other parts, not so much.

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How To Fail Your Wi-Fi Setup

We’ve all been there. A restaurant may advertise free guest Wi-Fi, but if you sit at a corner table or enjoy the patio, that Wi-Fi just won’t reach you. And this isn’t the only way guest Wi-Fi can...

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WI-FI-ENABLED TECHNOLOGY TO STREAMLINE YOUR BUSINESS OPERATIONS

Technology has become an increasingly important part of our lives – we spend countless hours connected to smartphones and other intelligent devices each and every day. Add to that the fact that a...

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WHAT SHOULD RESTAURANTS LOOK FOR WHEN BUYING A CRM?

Customer Relationship Management (CRM) tools have become commonplace in a variety of different businesses over the years, not the least of which is the restaurant channel. Indeed, restaurants are...

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FAIR WI-FI USE MANAGEMENT

Everybody enjoys using a free, secure guest Wi-Fi network, and organizations that offer one earn customer goodwill.

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